Online Dispensing Agreements

Canada

For Online Dispensing Customers in the Canada

The Thorne Online Dispensing Program (“ODP”) is designed for healthcare practitioners or similarly situated individuals or entities. If you do not have express written authorization from Thorne to participate in the ODP, you may not set up nor maintain an ODP account. Any violators will be removed from the ODP and may have other permissions or privileges, including authorization to otherwise resell Thorne products, revoked.

By registering and/or maintaining an ODP account, you hereby agree to the following terms and conditions (collectively “Terms”), which will not be modified for any specific individual or entity:

  1. Upon registration of your account, you will be given a unique code (“Referral Code”) to provide to your patients or clients (collectively “Patients”) in order for the Patient to purchase Thorne products directly from Thorne. You will also have an opportunity to designate a custom URL and build an associated web page for your ODP account (“ODP Page”). Additionally, you may elect to provide a discount off retail pricing for your Patients purchasing through your Referral Code or ODP Page.
    1. You are expressly prohibited from referencing any numerical percentage or discount in the title of your ODP Page or the custom URL (e.g., “Dr. X’s 25% Off Max Discount Page”). Thorne reserves the right to disable any ODP Page in violation of this provision and/or suspend your account.
    2. You are expressly prohibited from advertising, or disseminating to the general public or anyone who is not already your Patient, your Referral Code, ODP Page (including the custom URL), the discount associated with your ODP account, or the fact that you have an ODP discount, including in connection with any web page, social media, online comment, group chat, or mass email correspondence, as well as any print, television, radio, or other marketing materials or media. For the sake of clarity, the foregoing does not prohibit sharing your Referral Code, ODP Page (including custom URL), or associated ODP discount on or in social media or correspondence only accessible by or sent to your Patients. Thorne reserves the right to suspend your account if you are found to be in violation of this provision.
    3. You are solely responsible for setting and maintaining any discounts provided to your Patients through the ODP. You are expressly prohibited from setting any discount that exceeds twenty-five percent (25%) off retail pricing. Thorne reserves the right not to honor any discount in violation of this provision and/or to suspend your account.
  2. You are expressly prohibited from, either directly or indirectly, creating, registering, or maintaining any domain name or mobile application that contains any Thorne-owned trademarks, specifically including the name “Thorne” or the name of any Thorne product, nor any misspelling or confusingly similar variation thereof.
  3. You are expressly prohibited from, either directly or indirectly, bidding on or purchasing any Thorne-owned trademarks, specifically including the name “Thorne” or any Thorne product, as well as any misspelling or confusingly similar variation thereof, whether employed as a stand-alone keyword or as part of a long-tail keyword strategy, in paid search campaigns, pay-per-click advertising, sponsored ads, or search engine marketing.
  4. Your Patients may use your Referral Code to purchase Thorne products via the Thorne website or by calling Thorne's Customer Service Department. Alternatively, a Patient may look up your last name during account registration in order to link their account to your Referral Code.
  5. Thorne’s Terms and Conditions of Use will apply to any purchase made by a Patient.
  6. Thorne will ship the products purchased by the Patient directly to the shipping address provided by the Patient.
  7. For any Patient who purchases a Thorne product using your Referral Code or through your ODP Page, you will receive a cash rebate of the difference between the Thorne product's current wholesale price and the current retail price, net of fees and discounts.
  8. A platform fee will be deducted from the cash rebate balance equal to fifteen percent (15%) of the wholesale price for each transaction. If the platform fee is greater than the calculated rebate for a given transaction, then no rebate will be calculated for said transaction.
  9. Your cash rebate balance will continue to accrue until it reaches One Hundred U.S. Dollars (U.S. $100.00) at the end of any given month, at which point a cash rebate check will be processed at the end of the following month.
  10. In the event of your material breach of these Terms, you forfeit your right to any unpaid cash rebate balance.
  11. Thorne reserves the right, in its discretion, at any time, for any reason, and without notice, to terminate your participation in the ODP. Except in connection with your material breach of these Terms, all accrued cash rebates will be paid to you within sixty (60) days of your termination.
  12. Thorne reserves the right to refuse to ship Thorne products to any Patient. The exercise of this right will not affect the status of any cash rebate due and payable to you.
  13. In order to receive cash rebates from Thorne, you must complete Thorne’s account sign-up process and submit your Taxpayer Identification Number (TIN) to Thorne, which will enable Thorne to transmit an IRS Form 1099 to you at the end of each calendar year. The Taxpayer Identification Number can be provided to Thorne by forwarding an IRS Form W-9 or by using the IRS-approved substitute form below.
  14. Thorne reserves the right to modify these Terms at any time by providing at least thirty (30) days’ notice to you before going into effect.
Effective Date: October 1, 2025