Tests
78 articles for Tests
I have confirmed that my samples were delivered to the laboratory, but I have not received an email that my results are ready to view.
If more than five business days have passed since the laboratory received your samples, then please contact us.
How do I update my health profile information to further customize the recommendations I receive?
Your health profile can be updated by going into your profile and clicking on the Health Profile section to make the desired changes. Similarly, each time you do a test, you will be asked to update your Health Profile with any changes since doing it last.
Can I share my test results with my health-care practitioner?
Of course. We encourage you to share your test results with your health-care practitioner. There are two ways you can do this:
- If your health-care practitioner is in the Thorne provider network, then simply go to your test results and click “Share.”
- Print your results to share with your health-care practitioner.
How do I see my results?
When your test results are ready, we will email you a link to access your results by logging onto the Thorne dashboard. You can also access your test results by logging into your account on thorne.com and clicking the top right profile icon featuring either a picture that you uploaded or a placeholder image. After you click on your profile icon, there will be a “Test Results” tab that you can click on to access your results. Please note: your results will not be available to view until your health profile is complete.
What should I expect after I send in my test samples?
On average, your results will be available to you in 5-7 business days from the date the laboratory receives your sample. In addition to your biomarker results, you will also receive insights about what your results mean. And you will receive a personalized plan for diet, activity, and supplement recommendations.
What if I accidently damage or lose a component in my health test, can I get a new one?
Yes. Please contact us and we will send you a replacement health test for a $5.00 shipping and handling fee.
What if I accidentally mess up my blood collection?
Please contact us, and a new health test will be shipped to you.
What if I accidentally mess up my saliva collection?
If you don’t collect a saliva sample property, don’t worry, you can rinse out the collection tube with clean water and start over.
What if I can't send my saliva samples back within 24 hours of collecting them?
If you are not able to send your saliva samples back within 24 hours of collecting your last sample, then your samples should be stored in the freezer and removed when you are ready to ship them to the lab.
Why does my test have an extra lancet?
We provide one backup lancet just in case the first one malfunctions.