How can we help?

How does my order ship?

Based on the delivery schedule that you select, your order will be shipped within the United States using one of our preferred carriers. Currently, all international shipments are shipped via Feder...

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When will I receive my order?

If your order is placed before 12:00 pm Eastern time, Monday through Friday, then we will do our very best to ship your order that same business day. Health-care practitioners should expect to rece...

Shipping
Does Thorne ship internationally?

Yes. Thorne does ship its products internationally. For questions about international shipping, please contact our Customer Service Department at 800-228-1966 or email support@thorne.com.

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Will there be shipping fees charged on my order?

All retail orders that are shipped within the United States – except to Alaska and Hawaii – receive free “Ground” shipping. All wholesale orders that have a minimum purchase of $99.00 will also rec...

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Does Thorne ship to Canada?

Yes. Thorne has received Natural Product Licenses from Health Canada for more than 50 of our nutritional supplement products. Please visit Thorne's Canadian website at www.thorneresearch.ca or call...

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Does Thorne ship to PO Boxes?

No. The preferred shipping carriers we use will only deliver a shipment to a physical “walk up” address.

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