Rewards
What happens if I return a product order? How will that affect my Reward Points?
Reward Points that are earned from a purchase are deducted from a Member’s Thorne Points Bank if the products purchased are returned. Therefore, it is possible that a Member’s Thorne Points Bank could have a negative balance after a product has been returned.
Answers others found helpful
What happens if I cancel a product order? How will that affect my Reward Points?
Not finding your answer?
Chat with us or call 1-800-228-1966