Other Questions

Where is my invoice?

For security purposes, we do not include your invoice in the shipping box. Instead, we email your invoice to the email address on your account. If you do not receive an email copy of your invoice, then check your junk/spam filter, and your security settings, because there could be a setting that is preventing your invoice from being received. In addition, please be sure that noreply@thorne.com is on your list of allowed contacts.

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