Account and Subscriptions
I placed an order using PayPal but did not receive an order confirmation. Was my order submitted?
If you did not get directed back to the website order confirmation page, or receive an email notification with your order number, then no, your order did not get submitted. In these instances, you should review your PayPal account, being sure all information is accurate and up-to-date, then try your activity again. If you still experience a failed order, you can try entering your credit card information directly at the checkout page. If neither of these options are successful, please contact Customer Service for additional assistance.
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