How can we help?
How do I return or exchange a product?
To return or exchange a product that you purchased from Thorne or from a health-care practitioner, please call our Customer Service Department at 800-228-1966 or email firstname.lastname@example.org to receive specific instructions on returns and exchanges.
Was this article helpful?
Answers others found helpful
- Can I return an order that I received that I am not satisfied with?
- I bought one of your products but I am not satisfied with it, but my doctor won't take it back because it has been opened.
- I am a health-care practitioner and one of my patients returned one of your products. Can I receive a credit for this product?