Other Questions

Can Taia help me cancel or modify my order, or help with returns or refunds?

Taia is not able to make order modifications or assist with returns or refunds.  

For assistance related to these topics, please reach out to Thorne’s Customer Support Representatives, who are available by phone call or chat from 9 AM to 7 PM ET Monday through Friday, or by email through this Contact Us page. You can also visit Thorne's FAQs page for helpful resources on a wide range of topics. 

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