Returns and Exchanges

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Can I return an order that I received that I am not satisfied with?

If you are not completely satisfied with your purchase after you receive it, and it's within 60 days, then Thorne will help create a solution for you.  Please be advised all returns are subject to a 25% restocking fee. We want to make your purchasing experience with Thorne as satisfactory as possible. You can always call our Customer Service Department at 800.228.1966 during its hours of operation.

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Answers others found helpful

Can I return or exchange a Thorne product that is past its expiration date?

I am a health-care practitioner and one of my patients returned one of your products. Can I receive a credit for this product?

I bought one of your products, and I am not satisfied with it, but my doctor won't take it back because it has been opened.

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