How can we help?

What if I forget my customer account number?

Your Thorne customer account number is assigned to your account at the time you set up your customer account. Contact Thorne’s Customer Service Department at 800-228-1966 if you need to retrieve yo...

Account and Subscriptions
How do I cancel an auto-ship subscription?

Auto-ship subscriptions can be cancelled through your Profile section of the website. Click "Subscriptions" and then hover over the three gold dots then click "Edit" at the subscription you want to...

Account and Subscriptions
Can I have products auto-shipped to me?

Yes. At the time you place an order, you will have the option to select the frequency of how often you would like Thorne products to be auto-shipped to you.

Account and Subscriptions